Whether you are a first-time visitor or returning to Pointsbet, this guide covers the essential features you need to know.
Quick Checklist
- Ensure you have a stable internet connection and a modern browser or mobile device.
- Prepare a valid email address and a government-issued ID for identity verification.
- Choose a payment method that supports deposits and withdrawals – credit/debit cards, e-wallets, or bank transfers are common.
- Set a budget for your gaming session and stick to it – never chase losses.
- Familiarise yourself with the responsible gambling tools available on the site.
Registration
- Navigate to the official website and click the Sign Up or Register button.
- Fill in the registration form with your personal details: full name, date of birth, email address, and residential address.
- Create a unique username and a strong password – use a mix of letters, numbers, and symbols.
- Select your preferred currency and agree to the terms and conditions. Note that you must be of legal age in your jurisdiction.
- Complete the verification process by uploading a copy of your ID and a recent utility bill or bank statement.
- Once your account is verified, make your first deposit using the cashier section. The minimum deposit is typically $10 or its equivalent.
Playing on Mobile
You can access the casino directly from your smartphone or tablet without downloading any app. The site is fully optimised for mobile browsers, and you can add it to your home screen as a Progressive Web App (PWA) for faster access. Simply open the site in Safari (iOS) or Chrome (Android), tap the share icon, and select “Add to Home Screen.” This will launch the casino in a full-screen mode just like a native app. All features, including the login process, games, and banking, work seamlessly on mobile.
Bonus & Promotions
When you make your first deposit, you are typically eligible for a welcome bonus. The most common offer is a 100% match bonus up to a certain amount, with a wagering requirement attached to the bonus funds. Understanding the wagering requirement is crucial to converting the bonus into real cash.
| Deposit Amount | Bonus Amount (100% match) | Wagering Requirement (30x bonus) | Total Wagering Needed |
|---|---|---|---|
| $100 | $100 | 30x | $3,000 |
| $200 | $200 | 30x | $6,000 |
| $500 | $200 (max bonus) | 30x | $6,000 |
Important: The example above shows that for a $100 deposit you receive a $100 bonus. To withdraw any winnings from the bonus, you must wager $100 × 30 = $3,000. If the games you play have an average Return to Player (RTP) of 96%, your expected loss during the wagering is $3,000 × (1 − 0.96) = $120. This means you should only play the bonus if you are comfortable with the risk and you plan to use high-RTP games like blackjack or video poker to meet the requirement.
Insider Advice
For regular players, the loyalty or VIP programme offers tangible rewards. The programme typically has multiple tiers, from Bronze to Diamond, and you earn points for every real-money wager placed. The points are then converted into cash bonuses, free spins, or exclusive gifts. Below is a typical tier structure:
| Tier | Points Required | Reward Examples |
|---|---|---|
| Bronze | 0 – 999 | 5% cashback on losses, birthday bonus |
| Silver | 1,000 – 4,999 | 10% cashback, weekly reload bonus |
| Gold | 5,000 – 14,999 | 15% cashback, personal account manager |
| Platinum | 15,000+ | 20% cashback, faster withdrawals, luxury gifts |
To climb the ladder, focus on games with higher wagering contribution (often slots contribute 100%, while table games may contribute only 10–20%). Check the terms for each game category before playing.
Common Questions
How long does it take to verify my account?
Account verification typically takes between 24 and 48 hours after you submit the required documents. In some cases, it may be faster if you upload clear, legible files.
Can I change my registered email address after sign-up?
Yes, you can request a change by contacting customer support. You will need to verify the new email address via a confirmation link sent to it.
What is the best payment method for withdrawals?
E-wallets like PayPal, Skrill, or Neteller generally offer the fastest withdrawal times, often within 24 hours. Bank transfers and credit cards may take 3–5 business days.
Are there any restrictions on who can play?
Players must be at least 18 years old (or the legal age in their country) and reside in a jurisdiction where online gambling is permitted. Some countries are excluded due to licensing restrictions.
How do I set deposit limits?
You can set daily, weekly, or monthly deposit limits directly from your account settings. These limits are enforced immediately and can be reduced at any time, but increases usually take 24 hours to take effect.
This guide gives you a solid foundation to start playing responsibly. Always read the terms and conditions of any bonus and use the responsible gambling tools available. Good luck and enjoy the experience.